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Warranty

All products come with a 2-year warranty. This warranty covers defects in materials and workmanship but does not cover misuse and abuse. In the unlikely event a product requires service, please email rma@questrail.com per the RMA Instructions below.

Return Material Authorization (RMA) Instructions

Send inquiries and requests for RMAs to rma@questrail.com. Information to include with your RMA request:

  • QuEST Part Numbers (QPNs)
  • Serial Numbers
  • Problem Statement
  • Date of Problem Occurrence
  • Name and Contact Info

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